- Video Conferencing
- Media Technology
How many times have you attempted to arrange a conference call, coordinating multiple calendars, time zones and other commitments, only to turn up at the meeting room for the technology to fail you, meaning you have to spend the first ten minutes trying to loop everyone in and trying not to press the wrong button and lose all connections.
This frustration and hesitation with technology is a key reason behind the slow uptake of AV conferencing by some; despite enterprises investing significant sums in solutions designed to make calls simpler, bad experiences in the past can still affect uptake today.
Investment in meeting room technology is often designed to support the new ways of working that have emerged in recent years – hot desking, huddle rooms and smaller collaborative spaces have all replaced the more formal office layout of the past, and employees are increasingly working across multiple locations as well as remotely.
As many organizations are yet to standardize on their conferencing setup, this can mean employees have to become familiar with multiple systems – many not as intuitive as the software they’ll use in their personal life – depending on their location.
As the office environment continues to change and meetings become more interactive, the technology needed is changing too, and a simple, effective communication tool that is as intuitive as a consumer solution is central to achieving this.
So what should enterprises look for when it comes to conferencing technology and is it possible to keep end users happy while also ensuring IT teams are confident with any technology that sits on their network?
Please consult DEKOM about Skype for Business in your meeting room. DEKOM gathered vast experience, working with 3.000 international organisations in over 130 countries. Being the only European player certified for Microsoft Surface Hub, Skype for Business, Microsoft Teams, StarLeaf and Polycom.