Remote Support

DEKOM would also like to actively support you in your workplace during problems and difficulties. That is why we are using Cisco WebEx, which allows our technicians to provide online meetings, content sharing and support functions with bidirectional transmission. This allows us to show you and perform configuration steps, settings, and administrative procedures directly on your front-end.

Cisco WebEx is provided over the Internet - across platforms for the PC, Mac, tablet, or smartphone. Additional hardware, software downloads, and updates are not required.

If you would like to use our remote support, please contact us and we will send you personalized link, which will be sent to you by e-mail. You can then communicate with our technician online.

Contact Service & Support

+49 40 80 81 81 - 121


Mon - Fri: 08:00 am - 06:00 pm