For many companies, digitization has not yet been an issue, but due to the current circumstances, they are forced to digitize their entire workflow from now on.
Which tools help keep internal communication running and enable location-independent collaboration between teams? Which hardware is the right one to ensure the professional use of video conferences and webinars with high-quality audio and video?
Let us advise you and help you optimally equip your workplace.
And suddenly all the offices were empty
Suddenly all team members have disappeared from sight and are sitting in the home office. But at home they are not necessarily equipped to continue working as usual. Long-trained, efficient processes have to be reconsidered and adapted to the current situation.
The task is to maintain the performance of the team, strengthen the team spirit and to develop new work processes. To master this challenge, you need solutions that are well thought-out and that are as simple and quick to implement as possible. Easy start. Fast learning. Better benefit.
The right solution for one is not the right solution for the other, because different working conditions require different approaches. We would be happy to advise you and help you to find the right solution for your company.
Let the lawyer take care of the law - DEKOM makes sure they can work anywhere...
And suddenly there was home office
Until recently, working at home fell under the term “new work” and was almost unthinkable for many companies - today it is different. Almost every company offers you as an employee to work in the home office so that your work does not stop.
But how do you manage to adapt quickly to the new situation? What are the advantages of the home office? How do you optimally set up your workplace and how do you behave correctly at a video meeting?
We answer all your questions and are always available with our expertise.
We are here for you.
Gets along with everyone
Resilient & flexible
Well-structured and clear
Providers of professional video conferencing solutions attach great importance to the security of their users' data. This security is guaranteed with the so-called video conference codecs. The codecs are used to encode and decode data that you and your conversation partner exchange in the meeting. The codecs encrypt the audio and video data so that they cannot be recorded or listened to.
The provisions of the GDPR come into play when employees or employers work with personal data. The more sensitive this data is, the greater the protective measures must be. Data without personal reference are unproblematic under data protection law, but internal company data should also be handled responsibly. We have created a nice infographic for data privacy in the home office.
This question can only be answered individually, since many different aspects must be taken into account when making the selection. We advise you regardless of the manufacturer and find the right solution for your needs. If you would like to inform yourself independently, we recommend our Video Conferencing Review
This is a "from ... to" question. It depends on what conditions you have in your company and what requirements you have. Of course, there is also the question of the budget. If you talk to our experts, you can filter out the best possible solution for you based on this information.
In theory, you only need a camera and a microphone for a video call. These are already integrated in 99% of all laptops on the market. In addition, there should be a stable internet connection with a bandwith that fits the needed picture quality. Providers of professional video conference software can score here because their video meetings usually require a much smaller bandwidth to function. The systems can be scaled down depending on the available bandwidth, with little impact on the quality. Video solutions for private use either do not run at all if the bandwidth is too low, or only with the camera switched off.
Stay productive as a team: Interactive collaboration, at any location
Teamwork plays an important role in modern office life. One thing above all applies here: The more employees work together on a project, the more important is good coordination and communication. However, if the team is no longer in the same room, or even in the same building, this initially seems more difficult and for many people not even possible. But this is exactly where collaboration tools can help. These have been enabling teams to work together productively and, above all, independently of location for a long time. Through video calls and chats your teams stay in touch. Digital workplaces with various annotation tools offer you the possibility to work together on files, share content and at the same time to record your ideas and thoughts on a whiteboard.
We answer all your questions and are always at your disposal with our expertise.
We are available for you.
And suddenly your everyday life changes completely
The general conditions are different for one-man businesses than for companies with many employees. Primarily, communication takes place with the customer themselves instead of between team colleagues. Customers have different quality standards and will look for a better service provider if they are not satisfied. Therefore, the solution should work without any problems. Complexity and many features are not necessary, but rather an easy-to-use system that avoids complex IT work in the background. You don't want to spend more time on support than on your actual business.
You should also note that each solution has different requirements for your customers. A solution that costs a lot of bandwidth can cause problems because not everyone has unlimited data volume or fast internet. Browser solutions are a common means of communicating easily and successfully.
We'll be happy to tell you what else you should consider
TeamViewer
FaceTime / WhatsApp
The technical equipment consists of an audio and video component as well as a suitable webinar or streaming platform. Choosing the right webinar software depends on what features you need. For example, there are functions for whiteboarding and screen sharing, sales functions, interaction functions such as chat for questions and answers, as well as analysis functions to evaluate the interactions of the viewers after the webinar.
We have put together Tips for a Successful Webinar in a nice infographic.
Working efficiently from home does not only mean that the necessary technology must be available. It is at least as important that you are part of a team in the isolation of your home office. Greet your colleagues in the morning, meet up for a virtual coffee, have lunch with others and say goodbye at the end of the day. Weekly or daily video calls with your department also strengthen the sense of community. It's the little things that make your home office more comfortable. This increases your motivation and your enjoyment of work.
What else you should pay attention to can be found in our graphic on How to Work Efficiently in the Home Office.
In addition to a powerful notebook, a reasonable camera and a stable internet connection, you need a suitable client that enables group chats via video. Not every client has the same functions.
You can find out which suitable clients exist and how they differ in our blog entry on Online Meetings - Communication in the Home Office.
The most important guideline is the following: A well-functioning meeting should not differ significantly from a normal, personal conversation. So it is best to behave as you would in a face-to-face conversation! Just because you are not in the same room as the person you are talking to does not mean that they cannot see or hear you. To ensure that these meetings run smoothly and efficiently, potential sources of interference such as Breathing or background noise can be minimized. Learn our tips on How to behave optimally in a video meeting.
In theory, all you need for a video call is a camera and a microphone. These are already integrated in 99% of the laptops available on the market, as well as in Macs. In addition, there is a stable internet connection with appropriate bandwidth. With providers of professional video conferencing software, a big advantage comes to the fore, because their video meetings usually need a much smaller bandwidth to work. Depending on the bandwidth, the systems can be scaled down, which hardly makes a difference in terms of quality for the user. At other video meetings, users with low bandwidth can often not attend at all, or only with the camera turned off.
Yes, I need a professional grade videoconferencing solution!
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