RingCentral is a global provider of cloud message video phone (MVP), customer engagement and contact center solutions for enterprises worldwide. The vendor's goal is to securely and easily connect businesses on an intuitive platform. With the help of the provider, business and internal calls, voice and text messages can be sent and received anywhere.

What makes RingCentral's portfolio special is the combination of Unified Communications as-a-Service (UCaaS) and Contact Center as-a-Service (CCaaS). With UCaaS, RingCentral enables your employees to interact intelligently and collaborate more effectively. CCaaS, on the other hand, provides your customers with responsive and effective service.