DEKOM sets high standards concerning customer communication with its new web-service Click2Video. Click2Video is a videoconferencing button, which can be easily integrated into any website and enables visitors to get in touch and establish personal contact with a single mouse click or finger tap.
Your website is a window on the world and your multimedia business card – nevertheless, many companies miss out on hundreds of ways to interact with potential customers every day. Why? Because your customers expect simple, visually appealing and intuitive communication channels but do not find them. Merely providing an E-mail address / phone number on your website is no longer making the grade, and is far from sufficient in a world of constant Smartphone connectivity. Click2Video allows you to provide your visitors and customers with the opportunity to directly video call you via your website with just one click.
Support-departments can directly speak to their customers, find solutions, obtain ad hoc visual feedback, and much more. Click2Video can be used internally just as easy: Employees can connect and collaborate from any device – without additional effort and own infrastructure. Staff departments can smoothly and quickly make a visual conversation with new candidates. Knowledge carriers – no matter where they are located – can be easily integrated into decision-making processes at any time.
Click2Video can be simply implemented in any website without a software installation and dedicated hardware, and individually customized due to a flexible arranged payment model – starting from 39€/month – with optional additional user accounts and features such as call-center-functionalities, professional camera systems or analysis tools for different enterprise sizes and applications. Click2Video is compatible with existing UC solutions and room systems (H.323 and SIP), multi-point-capable and outstandingly suitable as meeting platform for professional video conferencing.