DEKOM, a full-service provider of unified collaboration and conferencing, media technology and conference room design, announced a new partnership with RingCentral (NYSE: RNG), a leading provider of cloud communications, collaboration and contact center solutions.
Within the partnership, RingCentral will benefit from DEKOM's extensive technological expertise for audio and video applications in various European markets. These include Germany, Spain, Belgium, the UK, France and the Netherlands. DEKOM develops solutions to improve communication and collaboration between and within enterprises. In cooperation with its partners, DEKOM offers a 360° service - from strategic consulting and installation, to optimal adaptation to the respective work environment, to maintenance, system training or contractually guaranteed warranty services.
"We are delighted about the partnership with RingCentral, which offers our customers real added value," says Jörg Weisflog, founder of DEKOM AG. "Through the partnership, we are able to offer our customers high-quality cloud video, customer engagement and contact center solutions. People today are increasingly working from a wide variety of locations. To do so, they need the right solutions and features so they can be productive no matter where they are. Together with RingCentral, we can ensure that employees can communicate, collaborate and connect on any device, from anywhere. We look forward to our partnership with RingCentral."
Enterprises are increasingly adopting cloud-based technologies and unified communications solutions. As a result, RingCentral and DEKOM are providing their customers with a team of experts in the field of cloud communications, capable of supporting the full range of UCaaS requirements of European enterprises.
"Through this partnership, our customers will now have the opportunity to benefit not only from our cloud communications and contact center solutions, but also from DEKOM AG's technical expertise and extensive market knowledge," said Michaela Mars-Matzke, Regional Vice President Channels Central Europe at RingCentral. "DEKOM's tailored consulting approach, which always aims to meet customer-specific requirements and requests, makes the company a great partner for us. We look forward to a successful and long-lasting partnership with the team in Germany and across Europe."