Recognized by Gartner as a UCaaS Leader for 10+ years. Here’s why:
All-in-one: telephony, video, team chat, SMS, and contact center without add-ons.
Cloud PBX: scale with no on-prem hardware, IVR, and simple user management.
Smart calling: routing, parking, recording, and call automation.
AI video: meetings with transcripts, notes, and analytics.
Business messaging: SMS campaigns, auto-replies, and payment integrations.
AI features: 24/7 voice assistants, sentiment analysis, and auto-routing.
Integrations: CRM, calendars, and enterprise apps.
Mobility: full functionality on any device.
RingCentral processes 100+ million call hours monthly and delivers 99.999% uptime for business.
Our official partnership guarantees clients:
Competitive pricing and manufacturer promotions.
Equipment testing and demos before implementation.
Priority access to new products and firmware.
Full AV, IT, and UCaaS integration.
Turnkey projects — from consulting to support.
Official warranty and direct vendor service channel.
Solutions for every space and industry.
Cost optimization through proper licensing and analytics.
From equipment to full system integration — DEKOM delivers top RingCentral performance for your organization
Unlock the full potential of your RingCentral ecosystem — with complete control, scalability, and infrastructure support from DEKOM
A single cloud platform for telephony, video, chats, SMS, and fax.
Telephony: virtual numbers, extensions, IVR, queues, forwarding, call recording
Messaging: Business SMS/MMS, team chat, cloud fax
Meetings: screen sharing, reactions, breakout rooms, calendar integration
AI: auto-transcripts, notes, summaries, personal AI assistant
Admin: centralized control, security policies, eDiscovery, SSO/MDM
Integrations: 500+ apps (Microsoft Teams, Google Workspace, Salesforce, Zendesk, etc.)
Mobility: full feature set on desktop, mobile app, or browser
A scalable solution for processing requests across all channels with AI.
Omnichannel: voice, chat, email, SMS, and social in a single workspace
Routing: skills & intent-based, multi-level IVR, journey orchestration
Outbound: autodialer with preview, progressive, and predictive modes
WFM & QM: staffing, schedules, monitoring, quality scoring, coaching
AI: Agent Assist/Supervisor Assist with tips, summaries, and analytics
Virtual agents: self-service bots with seamless live escalation
Analytics: real-time & historical KPIs, recordings, transcripts, semantic search
A single platform for video meetings, webinars, and large-scale events.
Meetings: HD video, noise suppression, AI transcripts, notes, engagement analytics
Webinars & town halls: registration, branding, Q&A, polls, recording
Room systems: certified hardware and one-touch join for conference rooms
Events: multi-session programs with roles, lobby, agendas, and deep analytics
Security: access control, recording policies, retention management
Automatically answers calls and optimizes service.
Conversations: natural dialogues, answers, and routing
Follow-ups: automated SMS with confirmations, instructions, links
Simplicity: no-code setup with scenarios and knowledge bases
Analytics: call handling quality and self-service rates
Escalation: transfers to live agents with full context
It helps you automate your routine and keep your focus on what matters most.
Notes. Automatic summaries with timecodes and action items.
Reminders. Synchronize tasks and calendars for personal productivity.
Tips. Draft emails, CRM updates, and call replies.
Flexibility. Works in chats, videos, and calls in a context-sensitive way.
A powerful framework for configuring and scaling UCaaS/CCaaS.
Integrations: 500+ ready-to-use apps (Microsoft Teams, Google Workspace, Salesforce, etc.)
APIs & SDKs: full access for Voice, SMS/MMS, Fax, Admin, and Analytics
Security: SSO/SAML, RBAC, eDiscovery, centralized logging
Admin console: QoS metrics, MOS monitoring, and real-time usage analytics
Tear down barriers between teams with DEKOM — your certified partner for seamless communication
As a certified partner of 250+ global manufacturers, DEKOM offers over 20,000 products designed to meet every team’s needs
We offer 20,000+ devices from 250+ global manufacturers, with new products added all the time. Didn’t find what you’re looking for? Get in touch, and we'll be happy to help you find the right product.
We offer 20,000+ devices from 250+ international partners — to meet the needs of every team
Every space is unique — and so are the needs of the team using it. We select solutions that make collaboration efficient, comfortable, and inspiring every day.
Every space is unique — and so are the needs of the team using it. We select solutions that make collaboration efficient, comfortable, and inspiring every day.
NFP, a leading property and casualty insurance broker, chose RingEX and RingCentral Contact Center to support rapid growth.
With an AI-powered contact center, their agents can now prioritize client needs using artificial intelligence that analyzes keywords, customer history, and provides real-time recommendations.
This has enabled more than 8,000 employees to collaborate more efficiently across the U.S., Canada, and the EMEA region.
See how InsuranceHub leverages RingCentral’s phone system and AI-powered conversation analytics to enhance agent training and performance.
With automatic call scoring and real-time insights from RingSense, agents work smarter and faster—delivering outstanding results for customers.
Discover how The Office Gurus use RingCentral’s omnichannel AI contact center platform, RingCX, to create engaging experiences for both agents and customers.
By implementing RingCX, The Office Gurus have significantly improved contact center efficiency and service quality.
10,000+ companies, educational institutions, and government organizations choose us to deliver projects worldwide
From modernizing meeting rooms to delivering turnkey AV solutions for global office networks — we design spaces built for people, ideas, and innovation
Our strength lies in seamlessly connecting individual technologies into one intelligent, automated ecosystem — efficient, reliable, and built around the way your team works
We offer 20,000+ devices from 250+ international partners — to meet the needs of every team
We’re by your side at every stage — from initial consulting and tailor-made design to full implementation and ongoing support
With decades of experience in US and worldwide, we help thousands of teams work simpler, smarter, and more comfortably every day