Zwei DEKOM Mitarbeiter installieren DEKOM Juno, einen Großen Bildschirm auf einer Holzmedia Steele mit integrierter Technik

Purchasing & Installation

Our Project Delivery Process

From project to installation

The implementation of your project is guided by structured planning, coordinated delivery, and a detailed installation schedule. This ensures you’re always informed about its progress.

Change Management

Understanding the impact of new hardware on your existing infrastructure is critical. We efficiently implement new technologies in your organization.

Configuration

The trained service and support staff at our Competence Center will configure your solutions to meet your specific needs.

Programming

For custom projects with specific requirements, there are often no off-the-shelf solutions. Our trained and certified programmers provide customized solutions for each project.

Logistics

Our logistics department ensures the smooth delivery of your products. No matter where in the world your project is located, we have the logistics to get it done.

Installation

We use our own technicians and engineers to install our products. They know that a professional installation is as important to you as it is to us.

Licenses

In addition to hardware, AV installations also require software licenses. Whether it's Microsoft Teams, Zoom, Cisco or Pexip, we arrange the licenses for you.

Quality assurance

We perform quality control during installation. For us, the installation is not complete until everything works perfectly and you can get started.

The DEKOM Project Process

Consulting & Sales

We determine what services you need and put you in touch with your personal advisor.

To Consulting & Sales

 

Purchasing & Installation

With the help of our experienced technicians and project managers, we turn the concept we have planned with you into reality.

 

 

Service & Support

We guarantee the long-term availability of your systems based on your customized service concept.

To Service & Support

 

Planning & Design

We develop a concept that meets all your requirements and achieves your goals.

To Planning & Design

 

Training & Usage

We evaluate how you're using your new solution and help you optimize it.

Tp Training & Usage