DEKOM Vertriebsmitarbeiter mit Headset vor dem Bildschirm im Videocall

Consulting & Sales

Our Advisory Process

Brand-independent

DEKOM is brand independent, always focused on your needs. Products are offered solely on the basis of benefits to you, not margins or marketing promises.

Extensive product range

DEKOM is constantly analyzing the market, looking for new solutions that add value to our customers. All products are tested to facilitate your decision making process.

Our partner portfolio

Extensive certifications

Our experts are retrained and certified every year. They are fully up to date and ready to support you in all your projects.

Our certifications

Everything from standard to bespoke

No matter what you need: individual devices, standardized comprehensive concepts or a completely individual solution – DEKOM is there for you.

Customer Service

Our experienced account managers will support you throughout the duration of your project. They are available for all questions, changes and requests.

Purchasing at the best prices

Our purchasing department works with an extensive network of distributors. This means that we always buy at the best prices to give you the best deal.

Financing

We offer various financing models for sales, whether direct sales, leasing, financing or rental, we have the right model for your business.

DEMO-hardware

We are always happy to provide DEMO equipment and proof-of-concept installations if you would like to test a product in your environment. Just ask us!

The DEKOM Project Process

Consulting & Sales

We determine what services you need and put you in touch with your personal advisor.

 

Purchasing & Installation

With the help of our experienced technicians and project managers, we turn the concept we have planned with you into reality.

To Purchasing & Installation

Service & Support

We guarantee the long-term availability of your systems based on your customized service concept.

To Service & Support

Planning & Design

We develop a concept that meets all your requirements and achieves your goals.

To Planning & Design

Training & Usage

We evaluate how you're using your new solution and help you optimize it.

To Training & Usage