Audio Conferencing

Poly CCX400

Poly CCX 400 – Business media phone with Microsoft Teams built-in, HD Voice, Acoustic Fence technology, and a 5" color touchscreen for intuitive use.

  • Excellent clarity
  • Simplified management
  • Echo-suppression
  • Touchscreen
Product description

The Poly CCX 400 is an entry-level business media phone designed for common areas and desktop use, with native Microsoft Teams integration. It offers a simple interface with a 5" color touchscreen for quick access to contacts, calls, and meetings. With Poly HD Voice and Acoustic Clarity, conversations remain clear and lifelike. Exclusive Poly Acoustic Fence technology eliminates distracting background noise for better communication. It also features full-duplex speakerphone capabilities with echo cancellation, ensuring quality calls.

The CCX 400 is easy to manage with robust provisioning, making it ideal for deployment in office lobbies or open areas. You can mount it on the wall using the optional wall-mount kit. The phone supports both wired (PoE) and, with an upcoming accessory, wireless deployment. It is optimized for IT management through Microsoft Teams Device Portal, ensuring seamless updates and configurations.

Key Features:

  • 5" capacitive color touchscreen with gesture-based, multitouch capability
  • Poly HD Voice and Acoustic Clarity for lifelike sound
  • Acoustic Fence technology for background noise reduction
  • Full-duplex speakerphone with world-class echo cancellation
  • Wall mountable with optional wall mount kit
Technical details

Display:

  • 5-inch color LCD (720 x 1280 pixels), 9:16 aspect ratio
  • Adjustable base height
  • On-screen virtual keyboard and screen saver
  • Supports multiple languages and adjustable font size

Audio:

  • Poly HD Voice and Acoustic Clarity technology
  • Frequency response: 150 Hz to 7 kHz
  • Codecs: G.711, G.729AB, G.722 (HD Voice), G.722.1 iLBC
  • TIA-920 wideband audio, type 1 compliant
  • Full-duplex audio with noise reduction
  • DTMF tone generation

Headset and Handset Compatibility:

  • RJ-9 headset port
  • Hearing aid compatibility (HAC)
  • USB headset support

Networking and Provisioning:

  • SIP protocol support, 10/100/1000Base-TX Ethernet
  • Power over Ethernet (PoE) support
  • DHCP, DNS-SRV, and SNTP for automatic setup
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning

Security Features:

  • 802.1X authentication, SRTP media encryption
  • Transport layer security (TLS)
  • HTTPS secure provisioning

Power:

  • Power over Ethernet (IEEE 802.3af Class 3)
  • Optional external power adapter (5 VDC @ 3 A, 15 W)

Dimensions and Weight:

  • 18.1 cm x 21.5 cm x 5.0 cm (WxHxD)
  • Unit weight: 1.043 kg (2.23 lbs)

Operating Conditions:

  • Temperature: 0°C to 40°C (+32°F to +104°F)
  • Humidity: 5% to 95%, non-condensing

Warranty:

  • 1-year warranty
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